Posts Tagged ‘saxony carpet’

Carpet Buying: Is There a “Footprint Free” Carpet?

Tuesday, January 28th, 2014

footprint free carpet | carpet expert Glenn Revere

What happens when you pay for a horse but get a mule? Or in this case, you thought you bought a “footprint free” carpet but as soon as it was installed you knew you had been taken?

I was recently hired by a woman who was in this situation. She explained that she had asked her salesperson for a carpet that doesn’t show footprints. The salesperson showed her a sample of a carpet that the salesperson said would not show footprints or traffic patterns. My client bought the carpet. The day it was installed she saw that it certainly showed footprints. She called the store the next day. The store had just gone out of business! The doors were closed!

My client spent months tracking down the store owner. She finally found him. He arranged for the carpet mill to send an inspector to (more…)