Posts Tagged ‘engineered wood flooring installation’

Damaged Wood Flooring: Manufacturing or Installation Related?

Tuesday, August 19th, 2014

engineered wood flooring damage | Glenn Revere

As a Certified Flooring Inspector, I field inspection requests from consumers, manufacturers, and installers. The complaints range across a wide variety of problems. Sometimes the blame for a problem is obvious. It is clearly one person’s or one entity’s fault. Sometimes things are not so obvious and I cannot clearly deduce who is at fault. Today’s Flooring Inspection Safari complaint falls into the latter category.

In this case, the consumer complained her newly installed engineered wood floors were scratched and chipped. She noticed the problems when she moved furniture into her home after the installation was complete. She called the installers and they returned to look at the damage. Then they filed a complaint with the manufacturer, who called me. I looked at the floor two months after the installation. I have included the body of my inspection report here for you. You’ll notice that I am always required to check the entire installation: (more…)

Engineered Wood Flooring Inspection: Raised Wood End Joints

Thursday, June 12th, 2014

raised wood end joints | Glenn Revere

I have been inspecting flooring complaints for over 40 years. In that time, I have seen all types of problems. Some of them were unavoidable. Most of them were avoidable. Not following a manufacturer’s installation requirements definitely falls into the “avoidable” category.

Installing a wood floor involves many steps, from acclimating the wood prior to installation to cleaning up post-installation. While all wood floors are generally installed in the same way, each manufacturer requires certain installation variations in order to assure a quality installation. These variations are not a secret. Each box of wood contains detailed instructions. If the instructions are missing or something is vague, more information is available on the manufacturer’s website. There is also a toll-free number that one can call for technical support.

So it always amazes me when an “experienced” installer ignores these important requirements and does it “his way.” (more…)