Archive for the ‘Glenn Revere’ Category

The Importance of Proper Carpet Care

Thursday, August 21st, 2014

carpet vacuum

What can you do to keep your beautiful and expensive carpet looking showroom new? Plan to care for your carpet in a number of ways involving both short- and long-term maintenance.

In the short term, regular vacuuming and spotting works wonders to keep the carpet looking good. Over the long term, plan on (and budget for) regular professional cleaning to maintain your investment.

Most carpet warranties require periodic professional (more…)

Damaged Wood Flooring: Manufacturing or Installation Related?

Tuesday, August 19th, 2014

engineered wood flooring damage | Glenn Revere

As a Certified Flooring Inspector, I field inspection requests from consumers, manufacturers, and installers. The complaints range across a wide variety of problems. Sometimes the blame for a problem is obvious. It is clearly one person’s or one entity’s fault. Sometimes things are not so obvious and I cannot clearly deduce who is at fault. Today’s Flooring Inspection Safari complaint falls into the latter category.

In this case, the consumer complained her newly installed engineered wood floors were scratched and chipped. She noticed the problems when she moved furniture into her home after the installation was complete. She called the installers and they returned to look at the damage. Then they filed a complaint with the manufacturer, who called me. I looked at the floor two months after the installation. I have included the body of my inspection report here for you. You’ll notice that I am always required to check the entire installation: (more…)

Laminate Flooring Installation Problems: Gapped End Joints + More

Tuesday, August 12th, 2014

laminate flooring gapped joints | @GlennRevere

You finally bought your new laminate flooring! Congratulations! But remember, installing your new floor correctly is as important as — and maybe even more important than — the selection and purchase. You are paying cold, hard cash for that floor and expect the best. The installation should also be “the best.”

As a Certified Flooring Inspector, I see so many beautiful floors that have been “messed up” because of sloppy installation procedures. Every box of flooring contains detailed installation instructions. With the proper tools and a little training, it should be relatively easy to install laminate flooring. This is a do-it-yourself floor. You’d think professional installers would do it right every time. Well, don’t bet on it. (more…)

Cork Flooring Problems: My Cork Tiles Won’t Stick!

Tuesday, August 5th, 2014

cork flooring installation | @GlennRevere

As a Certified Flooring Inspector, my job is to look at flooring installation failures and figure out what happened. Some people say I am a forensics flooring failure person. I look at all kinds of flooring. Today’s Inspection Safari is about a glue-down cork tile floor that wouldn’t stick to the concrete subfloor.

As with any flooring material, cork tiles must be installed according to the manufacturer’s specifications. Each brand has its own requirements. You can’t necessarily install Brand X the way you did Brand Y. That is why installation instructions are included with every box of material. Unfortunately, some installers think you CAN install different brands the same way and get the same results. It doesn’t work that way. (more…)

Inspection Safari: Carpet Stain Blocker Failure

Tuesday, July 29th, 2014

carpet stain blocker

Sometimes when I receive an inspection request, the stated reason and the actual complaint are different. Today’s Inspection Safari is a perfect example of such a complaint.

A major carpet mill asked me to inspect a carpet for “stain blocker failure.” Most of today’s carpets are made using some type of stain resistant technology. So a permanent stain is often covered by the carpet warranty. My job would be to see if this stain was something that might be a “warrantied defect.”

I called the homeowner to schedule an appointment and asked him if there was a problem with a stained carpet. He said, “Yes, AND the carpet is coming apart.” He explained that the spot had been professionally cleaned five times. The last time it was cleaned, the technician “was aggressive” with the cleaning and the carpet delaminated (separated)! So now I also had to determine the structural integrity of the carpet. (more…)

Interior Design Ideas: Carpet Color Considerations

Thursday, July 24th, 2014

colorful living room

When buying a carpet, color is an important consideration. The floor of any room is one of its largest canvases, so you’ll want to make sure you pick something that complements the color(s) of the walls and the furniture, and something that works well with the lighting and mood of the room.

So, when considering color combinations when you’re out carpet buying, keep these basic interior design ideas in mind: (more…)

Flooring Inspection Safari: Causes of Dirty Carpet

Tuesday, July 22nd, 2014

soapy carpet spot | carpet expert Glenn Revere

In a previous post, I discussed why a three-year-old carpet stayed clean after its first cleaning, but quickly soiled after its second cleaning. Sometimes, even a brand new carpet starts to “soil up” after just a few weeks. Here’s why.

Carpet mills have to add a detergent-based lubricant to any synthetic fiber (nylon, polyester, or olefin) when they spin it into carpet yarn. Otherwise, the heat from the spinning process could damage the fiber. This is called a spin finish. This lubricant is normally removed during the production process. But mistakes happen. Sometimes the spin finish stays in the carpet instead of getting removed. You can’t see it. When the new carpet is installed in your home, dirt starts to (more…)

Cleaning Engineered Wood Floors: Consumer-Caused Delamination

Thursday, July 17th, 2014

The process of layering materials together to form a product is called lamination. Any product made by layering materials together can separate under the right conditions. Engineered wood floors are made by gluing (laminating) several thin plies of wood together to form a board suitable for flooring. By definition, engineered wood is a plied board and can delaminate. That is, any of the layers can separate, including the veneer top sheet.

There is more than one reason why boards delaminate. My job as a flooring inspector is to figure out the exact reason for a flooring failure. Is the cause manufacturing, installation, or site/maintenance related?

Today’s Inspection Safari looks at a maintenance-related cause. (more…)

Advantages and Disadvantages of Wool Carpet

Tuesday, July 15th, 2014

Wool is the original green, environmentally sustainable fiber, so if you are looking to purchase a natural carpet, wool is an excellent option. But, it’s expensive.

Breeders have to use special sheep to produce the tough wool that goes into carpeting, and with such a restricted supply chain, that means consumer costs go up. It’s a great investment if you’re able to afford it, however, because it lasts a long time. For example, it’s not uncommon to see a 20-year-old wool carpet still in good use!

For you carpet buyers out there, let’s take a look at a quick snapshot of the wool carpet pros and cons.

 

Advantages of Wool Carpet

– It’s very soft and resilient, so furniture marks easily brush or vacuum out.

– The rough surface of a wool carpet fiber is able to hide dirt, making (more…)

Engineered Bamboo Flooring Installation Problems

Thursday, July 10th, 2014

bamboo flooring installation

When a wood floor has problems, there are only four causes for those problems: manufacturing, installation, the home’s indoor environment, and maintenance. Sometimes when I look at complaints, I only find one cause relating to the problem. Sometimes I find multiple causes. In today’s Inspection Safari, I share with you an inspection that has complaints with multiple causes.

This engineered bamboo floor was installed throughout a well-maintained two-story inland San Diego home. The main floor had a concrete slab (foundation), while the upstairs subfloor was 1/2” plywood. The flooring was replaced by the retailer after one year because of multiple installation problems. I was asked to inspect the new (replacement) floor. The homeowner complained that the color of the replacement was much darker than the original installation, which she felt was the correct color. She also had concerns regarding the installation. I have reproduced the bulk of my inspection report below: (more…)