Archive for the ‘Glenn Revere’ Category

How to Find and Hire a Certified Flooring Inspector

Tuesday, October 7th, 2014

I belong to an association of flooring inspection professionals called N.I.C.F.I. or the National Institute of Certified Floorcovering Inspectors. I wanted to pass along some thoughts to you regarding this extraordinary group and its role in the flooring industry.

Like any industry, the people in the overall flooring business range from mediocre to excellent. Within this industry, there are several hundred flooring inspectors. I am here to tell you that the approximately 135 NICFI members are the best in their field.

In order to be a Certified Flooring Inspector, we must first have some type of flooring experience. Then, at our own expense, we are required to take multi-day, out-of-town classes sanctioned by one of several certification bodies and pass tests in whichever area of expertise interests us: carpet, laminate, wood, ceramic tile, resilient, or any combinations. After passing these in-depth tests, (more…)

Carpet Problems and Solutions: Carpet High Lines

Thursday, October 2nd, 2014

carpet high lines | Glenn Revere

Carpeting is made using one of two methods: tufting or weaving. Almost all of the residential carpet sold today is made by tufting. Tufting machines are basically giant sewing machines. Instead of a single needle, 800-1,000 computer controlled needles stitch carpet yarns across a backing material to form the carpet. The needles are set to control the height of the carpet pile. Sometimes a single needle stitches a row of yarn that is too long. Cut pile carpets are carefully sheared after tufting in order to assure a smooth, even pile surface. Even so, a high row or high line can show up after a carpet is installed. If the high row is bent over and buried in the carpet pile, the line may take days or weeks to appear after the carpet has been repeatedly vacuumed. Tufting high lines always run lengthwise. (more…)

How to Find the Best Vacuum Cleaner

Tuesday, September 30th, 2014

There are a lot of variables to selecting the “right” vacuum. You can’t buy a vacuum based on price alone. So, how do you find a vacuum that works well with your carpet?

The independent Carpet and Rug Institute tests all types of vacuums. The CRI does not accept money from vacuum manufacturers. Their only aim is to independently help you find the correct vacuum for your needs. You can go to their home page at www.carpet-rug.org. Then click on Residential Customers, then Cleaning and Maintenance, then Seal of Approval Products, and select Vacuums. The Institute has a long list of approved, efficient machines with links to the manufacturers’ websites.

In general, the Institute has found that upright vacuums outperform tank-type or canisters, even when (more…)

Carpet Care: Is It Possible to Vacuum Too Much?

Thursday, September 25th, 2014

Q: Is it possible to vacuum too much?

Answer: I’m often asked if a carpet can be vacuumed too much. Today’s synthetic fabrics are made to be vacuumed. Many maintain their appearance only by vacuuming. Normally, most vacuums work well with most kinds of fabrics, but some heavy duty machines teamed with delicate fibers such as wool or soft, fine nylon can cause problems. Strong motors and stiff brushes can distort cut-pile patterns and make Berber-type looped fabrics look fuzzy or stringy. A vacuum brush that is soft to medium in stiffness is the safest for most carpets. If your vacuum has adjustable brushes, it is also better to set the brushes higher rather than lower. You should feel little resistance against the carpet when you vacuum. Some manufacturers suggest that it is better for the brushes to barely touch the pile. This prevents you from beating the carpet to death. (more…)

Carpet Care: How Often Should I Vacuum?

Tuesday, September 23rd, 2014

I often get asked by clients and friends: How often should I vacuum? Well, here’s the answer.

It is recommended that under average household conditions (four people, one pet), a carpet should be vacuumed at least twice a week — once lightly, once thoroughly.

A light vacuuming means two to three forward and back overlapping passes of the machine in each of the high-traffic areas, with one pass in the low traffic areas.

Regular vacuuming is probably the single most helpful thing a person can do to (more…)

Laminate Wood Flooring: Weirdest Flooring Inspection Ever!

Thursday, September 11th, 2014

hardwoord flooring box | carpet expert Glenn Revere

I’ve been inspecting flooring for a long time — 40 years! — and I thought I’d seen it all. Or at least, most everything. But this particular inspection really took the cake.

I’d been contacted by a major manufacturer to look at some of their wood flooring. The complaint was “floor falling apart”. There was a note attached that said they couldn’t find any warranty information for this product, sold and installed in 2005. They sent me their inspection form for wood/engineered wood flooring.

I made an appointment with the homeowner to inspect this complaint. When I arrived, I asked to see the “defective” wood floor. Mr. X said, “You are standing on it!” When I looked down, I saw a laminate floor.

Now, a lot of people think a laminate floor is the same thing as a wood floor. But they are made from completely different materials and (more…)

Carpet Installation Tip: Always Hire Certified Flooring Installers

Thursday, September 4th, 2014

Like any other craft, carpet installers’ skills vary widely. Installers learn their craft by starting as apprentices with a crew. An apprentice might only take up the old carpet and carry tools at first, but slowly learns by watching the others perform their jobs. In this way, the apprentice learns to become an installer.

But hold on! What if the apprentice learns bad installation techniques?

The apprentice doesn’t know any difference between bad and good installations. I have seen apprentices learn from installers who have been doing things the wrong way for thirty years. How do you know that the crew who shows up to install your carpet (after you worked so hard to haul out the furniture!) knows what they’re doing? How do you know that the head of your installation crew wasn’t yesterday’s apprentice? (Note: A lot of retailers hire the lowest bidder and don’t even bother to check the finished job — until there’s a complaint!)

The answer is: always hire a (more…)

Cleaning Laminate Floors Without Streaks

Tuesday, September 2nd, 2014

laminate flooring streaks | Glenn Revere

Every new product — whether it is a computer, ceiling fan, toaster, or flooring — has certain care and maintenance requirements. Manufacturers always include a “care guide” with their warranty information. When you buy new flooring — laminate, carpet, vinyl, wood, stone, or tile — read and follow these instructions. If you don’t, your new flooring won’t look its best or last as long as it should. And ignoring the care guide could void your warranty! This sounds simple, but often the care guidelines are not followed. (more…)

Inspection Safari: Carpet Sprouts – Causes and Solutions

Thursday, August 28th, 2014

carpet yarn sprout | carpet expert Glenn Revere

Last week, I inspected a large commercial installation. The complaint came in as “loose tufts and snags”. What I found was something very different: sprouts.

As defined in my book, All About Carpets, “sprouts are long ends of yarns that protrude above the pile surface…Sprouting is a defect only if excessive and unserviceable.”

When I looked across the large, open, glued-down (no padding) installation, it appeared someone had dropped small ball bearings all over this tufted carpet. What I actually saw were random longer loops of carpet pile that were sticking up above the rest of the level loop pile. So what was going on? Had something yanked loops out of the carpet backing? Or was it something else?

Tufted carpet is made by using needles that stitch carpet yarns into a thin sheet of material. As many as 1,000 needles run across a width of carpet. Each needle sets a looped yarn at a predetermined height. For cut-pile carpet, a knife cuts (more…)

Carpet Discoloration: Heat Damaged Carpet Seams

Tuesday, August 26th, 2014

discolored carpet seam | Glenn Revere

Making tufted carpet is complicated. Several steps in the process use heat. Some of those steps include twisting yarn, dyeing yarn, and curing the carpet backings. So heat and carpet is a good combination, right? Well, not always.

Heat can also damage carpet, as today’s Flooring Inspection Safari illustrates:

A high quality nylon carpet was installed in a second story condo. Approximately 18-24 months after the installation, the renter noticed the carpet was fading from tan to pink along the seams! The carpet had not been cleaned yet. The renter, acting on the owner’s behalf, turned in a claim. I was asked to inspect the job for the manufacturer. As always, I looked at the overall installation to make sure it mets industry quality standards. I have duplicated the main portion of my inspection report here. It explains my findings: (more…)