Archive for the ‘Carpet Warranty’ Category

Carpet Discoloration: Heat Damaged Carpet Seams

Tuesday, August 26th, 2014

discolored carpet seam | Glenn Revere

Making tufted carpet is complicated. Several steps in the process use heat. Some of those steps include twisting yarn, dyeing yarn, and curing the carpet backings. So heat and carpet is a good combination, right? Well, not always.

Heat can also damage carpet, as today’s Flooring Inspection Safari illustrates:

A high quality nylon carpet was installed in a second story condo. Approximately 18-24 months after the installation, the renter noticed the carpet was fading from tan to pink along the seams! The carpet had not been cleaned yet. The renter, acting on the owner’s behalf, turned in a claim. I was asked to inspect the job for the manufacturer. As always, I looked at the overall installation to make sure it mets industry quality standards. I have duplicated the main portion of my inspection report here. It explains my findings: (more…)

The Importance of Proper Carpet Care

Thursday, August 21st, 2014

carpet vacuum

What can you do to keep your beautiful and expensive carpet looking showroom new? Plan to care for your carpet in a number of ways involving both short- and long-term maintenance.

In the short term, regular vacuuming and spotting works wonders to keep the carpet looking good. Over the long term, plan on (and budget for) regular professional cleaning to maintain your investment.

Most carpet warranties require periodic professional (more…)

Inspection Safari: Carpet Stain Blocker Failure

Tuesday, July 29th, 2014

carpet stain blocker

Sometimes when I receive an inspection request, the stated reason and the actual complaint are different. Today’s Inspection Safari is a perfect example of such a complaint.

A major carpet mill asked me to inspect a carpet for “stain blocker failure.” Most of today’s carpets are made using some type of stain resistant technology. So a permanent stain is often covered by the carpet warranty. My job would be to see if this stain was something that might be a “warrantied defect.”

I called the homeowner to schedule an appointment and asked him if there was a problem with a stained carpet. He said, “Yes, AND the carpet is coming apart.” He explained that the spot had been professionally cleaned five times. The last time it was cleaned, the technician “was aggressive” with the cleaning and the carpet delaminated (separated)! So now I also had to determine the structural integrity of the carpet. (more…)

All About Carpet Stains: Oxidizing Agents & Reducing Agents

Tuesday, June 3rd, 2014

A stain is a spot that won’t come out of a carpet. A stain is caused by either adding color to an area of the carpet (with reducing agents) or by removing color from an area of the carpet (with oxidizing agents). Carpet warranties for stain-resistant carpet fibers are very specific regarding which types of stains are covered under the warranty and which types are not covered. Read your warranty carefully.

Everyone knows that if you spill bleach on a carpet, the color lightens and fades. Bleach, an oxidizing agent, is a color remover. Many other common household items also destroy color. Disinfectants, fade creams, pesticides, toilet and tile cleaners, drain cleaner, oven cleaner, plant food, perfumes, and acne medicines all make stains by removing color from the carpet. (more…)

Flooring Inspection Safari: Latent Defects in Carpet

Thursday, May 8th, 2014

fuzzy carpet loops | Glenn Revere

Any manufactured product can have defects. Carpeting is no different. When carpeting comes off the final product line, it goes through an inspection process. The most glaring, obvious defects are caught during this mill inspection.

Once the carpet is delivered to your home for installation, your installer is the next line of defense against defects. It is the installer’s responsibility to examine the carpet for defects after it is unrolled. If he/she sees a problem, the installation is stopped until the nature of the defect is determined. Some defects can be corrected. Sometimes the carpet must be replaced. (more…)

How to Seam Carpet and Why Carpet Seaming is Important

Tuesday, April 22nd, 2014

carpet seam sealing | Glenn Revere

Installing carpet correctly is not an easy job. There is more to it than “fuzzy side up”! An installer can spend years learning about the finer points of his (or her) craft. One key point that is frequently skipped completely is carpet seaming. “What is that?” you might ask.

Carpet is a fabric that is cut off a long roll and then cut again as needed to fit a room or rooms. Unless the rooms are slightly smaller than width of the carpet, the pieces must be seamed (joined) together into larger pieces to fit the rooms to be carpeted. (more…)

Faded Carpet Color Causes + My Carpet Turned Pink!

Thursday, April 3rd, 2014

When you buy a new carpet, you probably select the color carefully. But you probably don’t give much thought about the color fading.

The most obvious reason for color fading is sunlight. Even with special protection on your windows, ultraviolet wavelengths, part of the makeup of daylight, are destructive to all sorts of materials: plastic, paint, rubber, and, yes, the pigments that make the beautiful color in your new carpet. Sometimes the color slowly fades over all the carpet. Sometimes you might see a greenish strip along the base of a sliding door.

Sometimes a carpet’s fading has nothing to do with ultraviolet light. There are other factors that can break down carpet dye and give your carpet a whole new, although unwanted, appearance. These factors include ozone fading and (natural) gas fading.

I recently inspected carpeting in two homes that exhibited the same problem: the carpets were fading from a sand/beige color to pink! (more…)

Carpet Defects: All About Carpet Cornrowing

Tuesday, March 11th, 2014

With cornrowing, cut pile carpet lays down in irregular rows 1⁄2 to 2 inches apart. This is a severe type of texture change. Most people think it is ugly. Cornrowing always runs across the traffic flow, but it even happens in little-used rooms that are only vacuumed. You’ll sometimes see it when a door drags across the carpet pile. It usually happens with longer piles, more than 5⁄8 inch, and softer, fine denier yarns, especially low-density carpets with low gauge and stitch rates.

Despite years of research and testing, no one has figured out why some carpets cornrow and others don’t. It is generally agreed that because (more…)

Carpet Problems: All About Carpet Shading

Tuesday, February 11th, 2014

carpet shading

Carpet shading is an apparent color difference between areas of the same carpet. It is a common complaint with cut pile carpets. The industry considers it a “normal characteristic of cut pile fabrics.” Shading ranges in intensity from slight to severe. It is caused by the face yarns changing the direction of their lay. Footprints and vacuum wheel marks are two types of shading, caused when the yarns are crushed down.

You also sometimes see shading along a seam. One side looks lighter than the other when you enter a room. Then when you walk to the other end of the room and look back, it (more…)

Carpet Defects and Carpet Warranty Coverage

Tuesday, January 14th, 2014

modern living room

When purchasing carpet, we often don’t read the fine print. The good news is, for first-quality carpets, all manufacturing defects are covered by a one-year warranty that covers correction or replacement (but usually not labor).

And, here’s a word to the wise: Since you never know what will happen to your carpet, always put away some leftover carpet to save for repairs. Burns and tears are easy to repair if fabric is available. Don’t let the installers take all the scrap! (more…)